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PRIVACY POLICY

Flatify is a flat-sharing app that helps organize the household (hereinafter: app, offer, product) for Android and iOS and is operated by AppMates UG (haftungsbeschränkt), (hereinafter: Flatify, provider) based in Karlsruhe.

The following privacy policy applies to all registered users of the app. By registering, you agree to the following privacy policy.

1) Responsible Body

The responsible party for the collection, processing and use of your personal data within the meaning of the General Data Protection Regulation (DSGVO) is 

AppMates UG (limited liability)

Waldstr.  65

76133 Karlsruhe

Germany

Data Privacy Officer:

AppMates UG (limited liability)

Waldstr.  65

76133 Karlsruhe

Germany
support@flatify.com

If you have any queries about your data or about this privacy policy or the assertion of your data subject rights, please contact the responsible office or our data protection officer.

2) Encryption.

All data, both in communication with the apps and in third-party communication, is transmitted both inbound and outbound TLS-encrypted. You can recognize the encrypted connection when using our website in the address bar of your browser, for example, when the browser line begins “https://” and the encryption symbol located there.

The TLS encryption prevents third parties from reading the transmitted data.

3) Collection, processing and use of personal data

3.1) Personal data

“Personal data” within the meaning of the GDPR means any information relating to an identified or identifiable natural person; a natural person is considered identifiable if he or she can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Your personal data (e.g. e-mail address, data in the app) will only be processed by the provider in accordance with the provisions of applicable data protection law. The following regulations inform you about the type, scope and purpose of the collection, processing and use of personal data. This data protection declaration only refers to the aforementioned offer. If you are forwarded to other offers via links, please inform yourself there about the respective handling of your data.

3.2) Collection of data when using our website

When visiting our website  www.flatify-app.com  lists the web Server based on our legitimate interests in accordance with Art. 6 Para. 1 lit.f) GDPR automatically log files that cannot be assigned to a specific person. These data include e.g. B. the browser type and version, operating system used, referrer URL (the previously visited page), IP address of the requesting computer, access date and time of the server request and the file request of the client (file name and URL). This data is only collected for the purpose of statistical analysis and for security reasons (e.g. to investigate acts of abuse or fraud) and is stored for a period of 7 days and then deleted. Should it be necessary to store the data for a longer period of time for evidence purposes, it is excluded from deletion until the respective incident has been finally clarified.

Cookies

In order to make the use of the website more user-friendly and effective overall, the provider stores so-called cookies on the customer’s hard drive or through third parties commissioned by the provider. The legal basis is Article 6 Paragraph 1 lit.f) GDPR.

A cookie is a small text file that is used, among other things, to collect information regarding the use of a website. These cookies can neither execute programs nor transfer viruses to your computer. They do not contain any personal data, cannot be assigned to specific persons and, unless otherwise described, are automatically deleted after one year at the latest. A combination of this data with other data sources is not made.

The use of our websites is also possible without cookies. You can deactivate the storage of cookies in your respective browser, limit them to certain websites or set your browser to notify you as soon as a cookie is sent. You can also delete cookies from the hard drive of your PC at any time.

3.3) Personal data when using the Flatify App

3.3.1) Mandatory information

In order to use the app, the user must provide an “e-mail address” and “password” as mandatory information. These serve to identify the user and for communication between the provider and the user. The e-mail address and all other data of the user are not visible to other users. The storage of the data is based on your consent according to Art. 6 para. 1 lit.a) DSGVO.In order to use the app, the user must provide an “e-mail address” and “password” as mandatory information. These serve to identify the user and for communication between the provider and the user. The e-mail address and all other data of the user are not visible to other users. The storage of the data is based on your consent according to Art. 6 para. 1 lit.a) DSGVO.

3.3.2) Data provided by the user

Flatify also collects user-provided data that may be entered when using the app. This includes a user profile consisting of the following data:

Email

Location

WG type

Items in shopping lists

Tasks created

When creating the user account, the following data is also collected and stored:

First name
E-Mail Address

Password

3.3.3) Data collected automatically by Flatify 

During registration are recorded once:

the date of registration,

the operating system of the device used (Android/iOS)

the country and language (using locale: the “locale” is a set of settings that contains the locale parameters (location parameters) for computer programs. These include primarily the user interface language, country, and settings for character set, keyboard layout, number currency, date and time formats).

The collection of this data serves to improve and personalize our services and is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f) DSGVO.

3.3.4) Data collected during app use

During the use of the App, Flatify further collects

the respective current IP address,

the version of the app used in each case,

the current time zone

The collection of this data serves to improve and personalize our services and is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f) DSGVO

3.3.5) Contractual relationship

If a contractual relationship is to be established between the user and the provider, or its content is to be developed or changed, AppMates stores personal data from the user on the basis of Art. 6 para. 1 lit. b) DSGVO, insofar as this is necessary for the implementation of the contract. The User has the option to purchase the PLUS version of the Flatify App via an in-app purchase as part of a subscription. If you decide to purchase the PLUS version, you will be redirected directly to the Apple App Store or Google Play Store via the order button, depending on your operating system.

Here, we transmit the start and end date and, if applicable, the termination date of subscriptions, as well as the reason for termination (e.g., after any revocation). The data for payment processing is collected there directly by the app stores. You can view the privacy statements of the app stores here:

Apple App Store: https://www.apple.com/de/privacy

Google Play Store: https://policies.google.com/privacy

4) Use of web analytics, remarketing and retargeting tools

Based on our legitimate interests within the meaning of Art. 6 (1) f) DSGVO, we use various tools or plugins for web analysis, remarketing and retargeting in order to optimize our online presence and to be able to compile more targeted offers for you.

Cookies are used, the IP address is forwarded and/or various types of data are collected and analyzed. This includes, for example, the number of website visitors, visit duration, average page loading time, origin of visitors.

In detail:

7.1) Google Analytics

We use Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies that allow an analysis of the use of the website by users. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Flatify/Appmates has activated IP anonymization by adding the code “gat._anonymizeIp();” to the web pages so that your IP address is shortened beforehand by Google within member states of the EU or in other contracting states of the Agreement on the European Economic Area (so-called IP masking). Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for Flatify and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

Google offers an extension for web browsers (add-on) which can be used to prevent data collection by Google Analytics and the processing of this data by Google. The add-on can be downloaded under   https://tools.google.com/dlpage/gaoptout  downloaded and installed at your own risk.

For more information, see:

http://www.google.com/intl/de/analytics/privacyoverview.html

(general information about Google Analytics and privacy).

Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law:

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

7.2) Firebase Analytics

We use Firebase Analytics for the Flatify app. Firebase Analytics is a service of Google Inc. located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

With the help of the Firebase Analytics service, the interactions of the app’s users can be determined. For example, events such as the first opening of the app, uninstallation, update, crash or frequency of use of the app are recorded. Certain user interests are also recorded and evaluated. The information processed by means of Google Firebase can be used together with other Google services, such as Google Analytics and the Google marketing services. The tool uses identifiers such as the Android Advertising ID or the Advertising Identifier for iOS and cookie-like technologies to identify users’ mobile devices.

For more information on Google’s use of data for marketing purposes, see   https://www.google.com/policies/technologies/ads  .Google’s privacy policy is available at  https://www.google.com/policies/privacy  available.If users want to object to interest-based advertising by Google marketing services, you can use the setting and opt-out options provided by Google under  http://www.google.com/ads/preferences  use.

Google is certified under the Privacy Shield Agreement and thus offers a guarantee that it will comply with European data protection law:

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

7.3) Crashlytics

The Flatify app also uses the Crashlytics analysis program from Fabric, a Google Inc. company based in 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Crashlytics provides us with information about unforeseen system crashes or other misconduct and thus serves our legitimate interest in constantly improving the app and correcting errors. If an error occurs, the analysis program collects and transmits information about the device used, the operating system, the functionality and version of the app, the time of the crash and the anonymized IP address of the calling device. Further information can be found in the Crashlytics declaration under   https://try.crashlytics.com/terms/privacy-policy.pdf   remove. The Google privacy policy is available at   https://www.google.com/policies/privacy  .

Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law:

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

8) Social Media Plugins

Based on our legitimate interests within the meaning of Art. 6 (1) f) DSGVO, we use various social media plugins for web analysis, remarketing and retargeting in order to optimize our online presence and to be able to compile more targeted offers for you.

8.1) Facebook

We use the social plugin of the social network facebook.com. This is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland (“Facebook”). The plugins can display interaction elements or content (e.g. videos, graphics or text contributions) and can be recognized by one of the Facebook logos (white “f” on a blue tile, the terms “like”, “like” or a “thumbs up” sign ) or are marked with the addition “Facebook Social Plugin”. The list and the appearance of the Facebook social plugins can be viewed here:   https://developers.facebook.com/docs/plugins

When a user calls up a function of this online offer that contains such a plugin, a direct connection to the Facebook servers is established. The content of the plug-in is transmitted from Facebook directly to the user’s device, which integrates it into the online offer. In doing so, user profiles can be created from the processed data. We therefore have no influence on the amount of data that Facebook collects with the help of this plugin and therefore informs users according to our level of knowledge.

By integrating the plugins, Facebook receives the information that a user has called up the corresponding page of the online offer. If the user is logged into Facebook, Facebook can assign the visit to their Facebook account. When users interact with the plugins, for example by pressing the Like button or making a comment, the relevant information is transmitted directly from your device to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out his IP address and save it. According to Facebook, only an anonymized IP address is saved in Germany.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the related rights and setting options to protect the privacy of users can be found in Facebook’s data protection information:   https://www.facebook.com/about/privacy

If a user is a Facebook member and does not want Facebook to collect data about him via this online offer and link it to his member data stored on Facebook, he must log out of Facebook before using our online offer and delete his cookies. Further settings and contradictions to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US site  http://www.aboutads.info/choices  or the EU page   http://www.youronlinechoices.com.

The settings are platform-independent, i.e. they are adopted for all devices such as desktop computers or mobile devices.

Facebook is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law:

https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC

8.2) Instagram

Functions and contents of the Instagram service can be integrated into our online offer. The provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. This can include, for example, content such as images, videos or texts and buttons with which users can express their liking for the content, subscribe to the authors of the content or our contributions.

If the users are members of the Instagram platform, Instagram can call up the above content and functions to the profiles of the users there.

Instagram privacy policy: http://instagram.com/about/legal/privacy

9) Deleting your data

Flatify stores personal data of the user for the period of use of the app. If the user account is deleted, the email address, first name, profile picture and links to third-party providers are permanently and irretrievably deleted.

10) Your Rights

Regarding your rights and further questions on the subject of personal data, you can contact us at any time using the contact details listed above under point 1.

10.1) Right of information

You have the right at any time to request free information about your personal data stored by Flatify, its origin and recipients, the purpose of data processing, the planned duration of data storage, including a copy of the personal data that is the subject of processing (Art. 15 DSGVO).

11.2) Right to rectification

In addition, you have the right to have incorrect personal data corrected or incomplete personal data completed without delay at any time (Art. 16 DSGVO). 

11.3) Right to withdraw consent

You have the right to revoke your consent to data processing at any time and with effect for the future, without there having to be a reason for revocation (Art. 7 (3) DSGVO).

11.4) Right to deletion

You have the right to have your personal data deleted immediately if they are no longer necessary for the purposes for which they were collected or otherwise processed or if you revoke your consent to lawful processing and there are no other legal grounds for storage. If you object to processing and there are no overriding interests in processing, your data will also be deleted. Finally, the data will be deleted if processing is not permitted for other legal reasons (Art. 17 GDPR).

11.5) Right to erasure, right to restriction of processing

You have the right to have the processing of your personal data restricted if you dispute the accuracy of your personal data and for a period of time that enables us to verify the accuracy.

A restriction also applies if the processing is unlawful, but you refuse the deletion of your personal data and instead of a deletion request a restriction of use, we no longer need your personal data for the purposes, but you do not need it to assert, exercise or Defense of legal claims or you have objected to the processing, but it has not yet been determined whether there are legitimate reasons for data storage at Flatidfy that outweigh your interest (Art. 18 GDPR).

11.6) Data portability right 

You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to transmit it to another controller, provided that the processing is based on consent and the processing is carried out by means of automated procedures (Art. 20 DSGVO).

11.7) Right of Objection

You have the right to object at any time to the creation of user profiles and to the processing of your personal data in question, insofar as the processing is based on Art. 6 (1) lit. e or f DSGVO. The processing of your personal data will no longer take place unless compelling reasons worthy of protection override your interests, rights and freedoms. If your personal data is used for the purpose of direct marketing, you naturally have the right to object to such processing at any time (Art. 21 DSGVO).

11.8) Right of appeal

You also have the right to complain to a supervisory authority (Art. 77 DSGVO).

12) Validity and timeliness

The privacy policy is currently valid and dated 28.10.2020. Due to the further development of our website, it may become necessary to change this privacy policy. We reserve the right to change the privacy policy at any time with effect for the future. 

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Help & Feedback

support@flatify-app.com

We make Flatify

AppMates UG (limited liability)

Waldstr. 65 

76133 Karlsruhe

Germany

Registered in the Commercial Register

Limited liability company

Register court: Local court Mannheim

Commercial register number: HRB 737900

Represented by the managing directors

Emil Tomaszewski, Robert Freudenthal

Sales tax ID § 27a UStG: DE335196113

Responsible for the content according to § 55 Abs. 2 RStV are: Emil Tomaszewski, Robert Freudenthal

Information on dispute resolution

The EU Commission provides under   http://ec.europa.eu/consumers/odr  a platform for online dispute resolution (OS) available. However, we are neither obliged nor willing to take part in dispute settlement proceedings before a consumer arbitration board.

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