Privacy Policy

Perfect! You are in the right place.


Flatify is a flat-sharing app that helps organise the household (hereinafter: app, offer, product) for Android and iOS and is operated by AppMates UG (haftungsbeschränkt), (hereinafter: Flatify, provider) based in Karlsruhe.

The following privacy policy applies to all registered users of the app. By registering, you agree to the following privacy policy.

1) Responsible body

The responsible body for the collection, processing and use of your personal data within the meaning of the General Data Protection Regulation (DSGVO) is 

AppMates UG (limited liability)
Schallmauerweg 52
50354 Hürth Germany

Data Protection Officer:

AppMates UG (limited liability)

Schallmauerweg 52
50354 Hürth Germany


If you have any queries about your data or this privacy policy or wish to exercise your data subject rights, please contact the data controller or our data protection officer

2) Encryption

All data, both in communication with the apps and in communication with third-party providers, is transmitted both inbound and outbound in TLS-encrypted form. You can recognise the encrypted connection when using our website in the address line of your browser by the fact that the browser line starts with "https://" and by the encryption symbol located there.

TLS encryption prevents third parties from reading the transmitted data. 

3) Collection, processing and use of personal data
3.1) Personal data

"Personal data" within the meaning of the GDPR means any information relating to an identified or identifiable natural person; a natural person is deemed to be identifiable if he or she can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Your personal data (e.g. email address, data in the app) will only be processed by the provider in accordance with the provisions of the applicable data protection law. The following regulations inform you about the type, scope and purpose of the collection, processing and use of personal data. This data protection declaration only refers to the aforementioned offer. If you are forwarded to other offers via links, please inform yourself there about the respective handling of your data.

3.2) Collection of data when using our website

When you visit our website  the web server automatically records log files that cannot be assigned to a specific person on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f) DSGVO. This data includes, for example, the browser type and version, operating system used, referrer URL (the previously visited page), IP address of the requesting computer, access date and time of the server request and the client's file request (file name and URL). This data is only collected for the purpose of statistical evaluation and for security reasons (e.g. to clarify acts of abuse or fraud) and stored for a period of 7 days, after which it is deleted. Should it be necessary to store the data for longer for evidentiary purposes, they are exempt from deletion until the respective incident has been finally clarified.


In order to make the use of the websites more user-friendly and effective overall, the provider itself or third parties commissioned by the provider to do so store so-called cookies on the customer's hard drive. The legal basis is Art. 6 para. 1 lit. f) DSGVO.

A cookie is a small text file that is used, among other things, to collect information regarding the use of a website. These cookies can neither execute programs nor transfer viruses to your computer. They do not contain any personal data, cannot be assigned to specific persons and are automatically deleted after one year at the latest, unless otherwise described. This data is not merged with other data sources.

It is also possible to use our websites without cookies. You can deactivate the storage of cookies in your browser, restrict them to certain websites or set your browser to notify you as soon as a cookie is sent. You can also delete cookies from your PC's hard drive at any time.

3.3) Personal data when using the Flatify app
3.3.1) Mandatory information

In order to use the app, the user must provide an "email address" and "password" as mandatory information. These serve to identify the user and for communication between the provider and the user. The email address and all other data of the user are not visible to other users. The storage of the data is based on your consent in accordance with Art. 6 para. 1 lit.a) DSGVO.

3.3.2) Data provided by the user

Flatify also collects user-provided data that can be entered when using the app. This includes a user profile consisting of the following data:



WG type

Articles in shopping lists

Created tasks

When the user account is created, the following data is also collected and stored:

First name
E-Mail Adresse


3.3.3) Data automatically collected by Flatify 

During registration, a one-time record is made:

the date of registration,

the operating system of the device used (Android/iOS)

the country and language (using locale: The locale is a set of settings that contains the locale parameters for computer programmes. These primarily include the language of the user interface, the country and settings for character set, keyboard layout, number, currency, date and time formats). 

The collection of this data serves to improve and personalise our services and is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f) DSGVO.

3.3.4) Data collected during app use

During the use of the app, Flatify also collects

the respective current IP address,

the version of the app used in each case,

the current time zone

The collection of this data serves to improve and personalise our services and is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f) DSGVO

3.3.5) Contractual relationship

If a contractual relationship is to be established between the user and the provider, or its content is to be developed or changed, AppMates stores personal data from the user on the basis of Art. 6 para. 1 lit. b) DSGVO, insofar as this is necessary for the implementation of the contract. The user has the option to purchase the PLUS version of the Flatify app as part of a subscription via an in-app purchase. If you decide to purchase the PLUS version, you will be redirected directly to the Apple App Store or Google Play Store via the order button, depending on your operating system.

Here, we transmit the start and end date and, if applicable, the termination date of subscriptions, as well as the reason for termination (e.g. after any revocation). The data for payment processing is collected there directly by the app stores. You can view the privacy statements of the app stores here:

Apple App Store:

Google Play Store:

4) Use of web analytics, remarketing and retargeting tools

On the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f) DSGVO, we use various tools or plugins for web analysis, remarketing and retargeting in order to optimise our online presence and to be able to put together more targeted offers for you.

Cookies are used, the IP address is forwarded and/or various types of data are collected and analysed. This includes, for example, the number of visitors to the website, the duration of the visit, the average page loading time and the origin of the visitors.

In detail:

7.1) Google Analytics

We use Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies that enable an analysis of the use of the website by the users. The information generated by the cookie about your use of this website (including your IP address) is usually transmitted to a Google server in the USA and stored there. Flatify/Appmates has activated IP anonymisation by adding the code "gat._anonymizeIp();" to the web pages so that your IP address is shortened beforehand by Google within member states of the EU or in other contracting states of the Agreement on the European Economic Area (so-called IP masking). Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for Flatify and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Google offers an extension for web browsers (add-on) that can be used to prevent the collection of data by Google Analytics and the processing of this data by Google. The add-on can be downloaded and installed at your own risk at

For more information, see:

(general information on Google Analytics and data protection).

Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law:

7.2) Firebase Analytics

We use Firebase Analytics for the Flatify app. Firebase Analytics is a service of Google Inc. with headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

With the help of the Firebase Analytics service, the interactions of the app's users can be determined. For example, events such as the first opening of the app, uninstallation, update, crash or frequency of use of the app are recorded. Certain user interests are also recorded and evaluated. The information processed by Google Firebase can be used together with other Google services, such as Google Analytics and Google marketing services. The tool uses identifiers such as the Android Advertising ID or the Advertising Identifier for iOS and cookie-like technologies to identify users' mobile devices.

For more information on Google's use of data for marketing purposes, please visit's privacy policy is available at If users wish to object to interest-based advertising by Google marketing services, they can use the settings and opt-out options made available by Google at nutzen.

Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law:

7.3) Crashlytics

The Flatify app also uses the analytics programme Crashlytics from Fabric, a Google Inc. company based at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Crashlytics provides us with information about unforeseen system crashes or other misbehaviour and thus serves our legitimate interest in constantly improving the app and correcting errors. When an error occurs, the analysis programme collects and transmits information about the device used, the operating system, the mode of operation and version of the app, the time of the crash and the anonymised IP address of the calling device. Further information can be found in the Crashlytics statement at Google's privacy policy is available at

Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law:

8) Social media plugins

On the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f) DSGVO, we use various social media plugins for web analysis, remarketing and retargeting in order to optimise our online presence and to be able to compile more targeted offers for you.

8.1) Facebook

We use the social plugin of the social network This is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). The plugins can display interaction elements or content (e.g. videos, graphics or text contributions) and are recognisable by one of the Facebook logos (white "f" on a blue tile, the terms "Like", "Like" or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of Facebook social plugins can be viewed here:

When a user calls up a function of this online offer that contains such a plugin, a direct connection is established with the Facebook servers. The content of the plugin is transmitted by Facebook directly to the user's device and integrated into the online offer by the latter. In the process, user profiles can be created from the processed data. We therefore have no influence on the scope of the data that Facebook collects with the help of this plugin and therefore inform users according to our level of knowledge.

By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to his or her Facebook account. If users interact with the plugins, for example by clicking the Like button or posting a comment, the corresponding information is transmitted from their device directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and store his or her IP address. According to Facebook, only an anonymised IP address is stored in Germany.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the related rights and settings options for protecting the privacy of users, can be found in Facebook's privacy policy:

If a user is a Facebook member and does not want Facebook to collect data about him/her via this online offer and link it to his/her membership data stored with Facebook, he/she must log out of Facebook and delete his/her cookies before using our online offer. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: or via the US site or the EU site

The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.

Facebook is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law:

8.2) Instagram

Functions and content of the Instagram service may be integrated within our online offer. The provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. This may include, for example, content such as images, videos or texts and buttons with which users can make known their liking of the content, the authors of the content or subscribe to our posts.

If the users are members of the Instagram platform, Instagram can assign the call-up of the above-mentioned content and functions to the users' profiles there.

Instagram privacy policy:

9) Deletion of your data

Flatify stores personal data of the user for the period of use of the app. If the user account is deleted, the email address, first name, profile picture and links to third-party providers are permanently and irretrievably deleted.

10) Your rights

Regarding your rights and further questions on the subject of personal data, you can contact us at any time using the contact details given in point 1 above.

10.1) Right to information

You have the right at any time to request information free of charge about your personal data stored by Flatify, its origin and recipients, the purpose of the data processing, the planned duration of the data storage incl. a copy of the personal data that are the subject of the processing (Art. 15 DSGVO). 

11.2) Right of rectification

In addition, you have the right to have incorrect personal data corrected or incomplete personal data completed without delay at any time (Art. 16 DSGVO). 

11.3) Right to withdraw consent

You have the right to revoke your consent to data processing at any time and with effect for the future, without there having to be a reason for revocation (Art. 7 (3) DSGVO).

11.4) Right to deletion

You have the right to have your personal data deleted immediately if it is no longer necessary for the purposes for which it was collected or otherwise processed, or if you withdraw your consent to lawful processing and there are no other legal grounds for storing it. If you object to the processing and there are no overriding interests for the processing, your data will also be deleted. Finally, the data will be deleted if the processing is inadmissible for other legal reasons (Art. 17 DSGVO).

11.5) Right to restrict processing

You have the right to restrict the processing of your personal data if you dispute the accuracy of your personal data for a period of time that allows us to verify the accuracy.

Restriction also takes place if the processing is unlawful, but you refuse the erasure of your personal data and request restriction of use instead of erasure, we no longer need your personal data for the purposes, but you need it for the assertion, exercise or defence of legal claims, or you had objected to the processing, but it has not yet been determined whether there are legitimate grounds for data storage at Flatidfy that outweigh your interest (Art. 18 DSGVO).

11.6) Right to data portability 

You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to transmit it to another controller, provided that the processing is based on consent and the processing is carried out by means of automated procedures (Art. 20 DSGVO).

11.7) Right of objection

You have the right to object at any time to the creation of user profiles and to the processing of your personal data concerned, insofar as the processing is based on Art. 6 (1) lit. e or f DSGVO. Your personal data will no longer be processed unless compelling reasons worthy of protection override your interests, rights and freedoms. If your personal data is used for the purpose of direct marketing, you naturally have the right to object to such processing at any time (Art. 21 DSGVO).

11.8) Right of appeal

You also have the right to complain to a supervisory authority (Art. 77 DSGVO).

12) Validity and timeliness

The privacy policy is currently valid and dated 28.10.2020. Due to the further development of our website, it may become necessary to change this privacy policy. We reserve the right to change the data protection declaration at any time with effect for the future. 


Help & Feedback

We do Flatify

AppMates UG (limited liability)

Schallmauerweg 52
50354 Hürth Germany


Registered in the commercial register

Limited liability company

Register Court: Local Court Mannheim

Commercial register number: HRB 737900

Represented by the Managing Directors

Emil Tomaszewski, Robert Freudenthal

Sales tax ID § 27a UStG: DE335196113

Responsible for the content according to § 55 para. 2 RStV are: Emil Tomaszewski, Robert Freudenthal

Information on dispute resolution

The EU Commission provides a platform for online dispute resolution (OS) at However, we are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.