FAQ's

General Information

To use flatify, you need to own a device with Android or iOS. The best way to use the roomate app and chores app is on your smartphone.

We can now only offer our app for devices that have at least one of the following versions installed:

  • Android 6.0 or higher
  • iOS 11 or higher

For information, please see our Terms and Conditions and our Privacy Policy.

You have problems with the roomate app flatify, found a bug or simply have suggestions for improvement that you don’t want to keep from us, then write us a message via form. We will try to help you as soon as possible.

Account

Download the roomate app and chores app Flatify for free from the Appstore or Playstore. After you have downloaded the app, you have two options. If one of your flatmates has already created a flat and sent you the password, click on “Enter invitation code”. If your roommate doesn’t have an account yet, click on “Create a Flat”.

Once you have created the flat for you and your roommates, you can invite . To do soyour roommates, click on the cogwheel in the upper left corner. Click on the item “Invite roommates”. You can send the code to your roommates via WhatsApp, Telegram or other messenger messengers. 

If you have forgotten your password, open the roommate and chores app flatify and click on “I already have an account”. There you will see the option “Forgot your password” at the bottom. Enter your email and you will receive a message to reset your password. 

Sure, if you want to change your name, go to the settings. Under your profile picture is your name. Click on it and you can change your name.

Cleaning Schedule

Click on the task and on “Edit”. If you scroll all the way down you will see the item “Remove task”. Click it and you can delete the task.

To do this, go to “Edit task” and swipe the unwanted subtask to the left.

Yes, you can. To do this, go to the “Reset stars” item in the settings. Here you can click on “Reset now” to reset the ranking to zero.

You can choose whether the ranking should be deleted automatically on the 1st of the month or on the 15th of the month.

This is also possible. To do this, go to the overview and click on the last completed task. In the free version, you will now see the last completed task. Tap on the task for a short time and you will be shown the option to delete this entry. The points will be deducted and the action will be undone.

Finance

It’s up to you and your roommate. If you want to pay back only a part, click on the roommate you want to pay back in the finances. Under the item pay off debts you can optionally change the amount and pay him back only a part.

No, unfortunately this is not possible. Alternatively, you can compensate roommates for the incorrect amount by stating that they have paid you back a part.

Technical problems*, questions or suggestions for improvement?

Then write us a message.

*You have found a bug? Write us and get a reward:)

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Whether you’re a student, a couple or a family – The roomate app Flatify helps you to manage your cleaning plan,
finances, your shopping list and appointments. All in one app.