GENERAL TERMS AND CONDITIONS OF USE
§ 1 Geltungsbereich
(1) These terms and conditions govern the use of the Flatify app. They apply regardless of whether the use is free or subject to a fee.
(2) In the relationship between AppMates UG (limited liability) (hereinafter referred to as the "Provider") and the user (hereinafter referred to as the "User"), only the following terms and conditions in their current version at the time of use or purchase shall apply.
§ 2 Begriffsbestimmungen
(1) "Flatify App" refers to the program distributed under the name "Flatify." This program can be installed and operated on mobile phones, tablets, and other mobile devices.
(2) Die Begriffe „Verbraucher“ und „Unternehmer“ werden hier im Einklang mit der gesetzlichen Definitionen in §§ 13, 14 BGB verstanden. Der Nutzer ist demnach „Verbraucher“, soweit die Benutzung oder der Erwerb der Flatify-App nicht überwiegend seiner gewerblichen oder selbständigen beruflichen Tätigkeit zugerechnet werden kann. Dagegen wird unter „Unternehmer“ jede natürliche oder juristische Person oder rechtsfähige Personengesellschaft verstanden, die bei der Nutzung der Flatify-App bzw. beim Abschluss des Vertrags in Ausübung ihrer gewerblichen oder selbständigen beruflichen Tätigkeit handelt.
(3) "Marketplace" refers to the shops (stores) of marketplace operators such as Google ("Google Play") and Apple ("App Store") where users can select and download the Flatify App for installation.
§ 3 Nutzungsmöglichkeiten
The Flatify App can be operated for free or subject to charges. During installation, for example, through Google or Apple marketplaces, the app is always free. Paid use always requires separate, express consent of the user within the app ("In-App Purchase," see section 4 below). 04) Use of the Flatify App;
§ 4 Nutzung der Flatify-App; In-App-Verkäufe
(1) The user has the option to select and install the Flatify App on the respective marketplace. By installing, the user declares agreement with these General Terms and Conditions of Use.
(2) Use of the Flatify App requires the setup of a user account, for which the user must enter their email address and password.
(3) If the user wishes to use the functionality of the paid version of the Flatify App, they can upgrade the app through an "In-App Purchase." The manner in which this upgrade can be made varies from marketplace to marketplace; the specific procedure can be found in the terms of the respective marketplace operator. The purchase contract is concluded according to the terms of the respective marketplace. These terms also determine whether the purchase contract is between the user and the marketplace or between the user and AppMates UG (limited liability).
(4) In-App purchases are billed through the respective marketplace, and the payment terms specified by the marketplace operator apply.
§ 5 Sachmängelgewährleistung, Garantie
If the purchase contract is concluded between the provider and the user, the provider is liable for defects in the app according to the applicable statutory provisions, especially the general regulations of §§ 434 et seq. of the German Civil Code (BGB). For entrepreneurs, the warranty period for the app provided by the provider is twelve months.
We do not guarantee for industry-standard server downtime, but we work to provide a new version as soon as possible.
§ 6 Haftung
(1) Claims for damages by the user are excluded. Excluded from this are claims for damages by the user due to injury to life, body, health, or the violation of essential contractual obligations (cardinal obligations) as well as liability for other damages based on intentional or grossly negligent breaches of duty by the provider, its legal representatives, or vicarious agents. Essential contractual obligations are those whose fulfillment is necessary for the achievement of the purpose of the contract.
(2) In cases of violations of essential contractual obligations, the provider is only liable for typical, foreseeable damages if these were caused by simple negligence unless they concern claims for damages by the user arising from injury to life, body, or health.
(3) The limitations of paragraphs 1 and 2 also apply in favor of the legal representatives and vicarious agents of the provider if claims are asserted directly against them.
§ 7 Widerrufsbelehrung
(1) Sofern der Vertrag mit dem Anbieter (und nicht mit dem Marktplatz-Betreiber) abgeschlossen wird, steht dem Nutzer gegenüber dem Anbieter selbst ein gesetzliches Widerrufsrecht zu, über das nachstehend unter (2) belehrt wird. Die Ausnahmen vom Widerrufsrecht sind in Absatz (3) geregelt. In Absatz (4) findet sich ein Muster-Widerrufsformular.
(2) Widerrufsbelehrung
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of the conclusion of the contract. To exercise your right of withdrawal, you must inform us (AppMates UG (limited liability), Schallmauerweg 52, 50354 Hürth support@flatify.com) mittels einer eindeutigen Erklärung (z.B. ein mit der Post versandter Brief, Telefax oder E-Mail) über Ihren Entschluss, diesen Vertrag zu widerrufen, informieren. Sie können dafür das beigefügte Muster-Widerrufsformular verwenden, das jedoch nicht vorgeschrieben ist. Zur Wahrung der Widerrufsfrist reicht es aus, dass Sie die Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse you for all payments received from you promptly and no later than fourteen days from the day on which we received notice of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.
(3) Das Recht zum Widerruf eines Kaufs über die Flatify-App erlischt dann, wenn der Anbieter mit der Ausführung des Vertrags, d.h. mit der Zurverfügungstellung der entgeltlichen Funktionen der Flatify-App begonnen hat, nachdem der Nutzer ausdrücklich zugestimmt hat, dass der Anbieter mit der Ausführung des Vertrages vor Ablauf der Widerrufsfrist beginnt, und seine Kenntnis davon bestätigt hat, dass er durch seine Zustimmung mit Beginn der Ausführung des Vertrages sein Widerrufsrecht verliert.
(4) Muster-Widerrufsformular
To exercise your right of withdrawal, use the respective option in the App Store and Play Store
or use the following withdrawal form:
(If you wish to withdraw from the contract, please fill out this form and return it.)
— An: , support@flatify.de
OR
— An: AppMates UG (haftungsbeschränkt), Waldstr. 65, 76133 Karlsruhe
— Hiermit widerrufe(n) ich/wir (*) den von mir/uns (*) abgeschlossenen Vertrag über den Kauf der folgenden Waren (*)/ die Erbringung der folgenden Dienstleistung (*)
— Bestellt am (*)/erhalten am (*)
— Name des/der Verbraucher(s)
— Anschrift des/der Verbraucher(s)
— bei Flatify registrierte E-Mailadresse des/der Verbraucher(s)
— Unterschrift des/der Verbraucher(s) (nur bei Mitteilung auf Papier)
— Datum
(*) Unzutreffendes streichen
§ 8 Schlussbestimmungen
(1) Contracts between the provider and the user are governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). The statutory provisions regarding restrictions on the choice of law and the applicability of mandatory provisions, especially the laws of the state in which the user has their habitual residence as a consumer, remain unaffected.
(2) If the user is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the user and the provider is the registered office of the provider.
(3) If individual provisions of this contract are or become ineffective, the remaining provisions shall remain valid. In place of the ineffective provisions, if available, the relevant statutory provisions shall apply. However, if this would constitute an unreasonable hardship for one of the parties to the contract, the contract as a whole shall be deemed ineffective.
PRIVACY POLICY
Flatify is a flat-sharing app that helps organise the household (hereinafter: app, offer, product) for Android and iOS and is operated by AppMates UG (haftungsbeschränkt), (hereinafter: Flatify, provider) based in Karlsruhe.
The following privacy policy applies to all registered users of the app. By registering, you agree to the following privacy policy.
1) Responsible body
The responsible body for the collection, processing and use of your personal data within the meaning of the General Data Protection Regulation (DSGVO) is
AppMates UG (limited liability)
Waldstr. 65
76133 Karlsruhe
Germany
Data Protection Officer:
AppMates UG (limited liability)
Waldstr. 65
76133 Karlsruhe
Germany
support@flatify.com
If you have any queries about your data or this privacy policy or wish to exercise your data subject rights, please contact the data controller or our data protection officer
2) Encryption
Alle Daten, sowohl in der Kommunikation mit den Apps, als auch in der Drittanbieterkommunikation, werden sowohl eingehend als auch ausgehend TLS-verschlüsselt übertragen. Die verschlüsselte Verbindung bei Nutzung unserer Internetseite erkennen Sie in der Adresszeile Ihres Browsers etwa daran, dass die Browserzeile „https://“ beginnt und an dem dort befindlichen Verschlüsselungssymbol.
TLS encryption prevents third parties from reading the transmitted data.
3) Collection, processing and use of personal data
3.1) Personal data
"Personal data" within the meaning of the GDPR means any information relating to an identified or identifiable natural person; a natural person is deemed to be identifiable if he or she can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Your personal data (e.g. email address, data in the app) will only be processed by the provider in accordance with the provisions of the applicable data protection law. The following regulations inform you about the type, scope and purpose of the collection, processing and use of personal data. This data protection declaration only refers to the aforementioned offer. If you are forwarded to other offers via links, please inform yourself there about the respective handling of your data.
3.2) Collection of data when using our website
When you visit our website www.flatify-app.com the web server automatically records log files that cannot be assigned to a specific person on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f) DSGVO. This data includes, for example, the browser type and version, operating system used, referrer URL (the previously visited page), IP address of the requesting computer, access date and time of the server request and the client's file request (file name and URL). This data is only collected for the purpose of statistical evaluation and for security reasons (e.g. to clarify acts of abuse or fraud) and stored for a period of 7 days, after which it is deleted. Should it be necessary to store the data for longer for evidentiary purposes, they are exempt from deletion until the respective incident has been finally clarified.
Cookies
In order to make the use of the websites more user-friendly and effective overall, the provider itself or third parties commissioned by the provider to do so store so-called cookies on the customer's hard drive. The legal basis is Art. 6 para. 1 lit. f) DSGVO.
A cookie is a small text file that is used, among other things, to collect information regarding the use of a website. These cookies can neither execute programs nor transfer viruses to your computer. They do not contain any personal data, cannot be assigned to specific persons and are automatically deleted after one year at the latest, unless otherwise described. This data is not merged with other data sources.
It is also possible to use our websites without cookies. You can deactivate the storage of cookies in your browser, restrict them to certain websites or set your browser to notify you as soon as a cookie is sent. You can also delete cookies from your PC's hard drive at any time.
3.3) Personal data when using the Flatify app
3.3.1) Mandatory information
Um die App nutzen zu können, muss der Nutzer als Pflichtangaben eine „E-Mail-Adresse“ und „Passwort“ angeben. Diese dienen der Identifikation des Nutzers und zur Kommunikation zwischen dem Anbieter und dem Nutzer. Die E-Mail-Adresse sowie alle weiteren Daten des Nutzers sind für andere Nutzer nicht einsehbar. Die Speicherung der Daten erfolgt auf Grundlage Ihrer Einwilligung nach Art. 6 Abs. 1 lit.a) DSGVO.
3.3.2) Data provided by the user
Flatify also collects user-provided data that can be entered when using the app. This includes a user profile consisting of the following data:
Location
WG type
Articles in shopping lists
Created tasks
When the user account is created, the following data is also collected and stored:
First name
E-Mail Adresse
Password3.3.3) Data automatically collected by Flatify
During registration, a one-time record is made:
the date of registration,
the operating system of the device used (Android/iOS)
das Land und die Sprache (anhand Locale: Die „Locale“ ist ein Einstellungssatz, der die Gebietsschemaparameter (Standortparameter) für Computerprogramme enthält. Dazu gehören in erster Linie die Sprache der Benutzeroberfläche, das Land und Einstellungen zu Zeichensatz, Tastaturlayout, Zahlen- Währungs-, Datums- und Zeitformaten.)
The collection of this data serves to improve and personalise our services and is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f) DSGVO.
3.3.4) Data collected during app use
During the use of the app, Flatify also collects
the respective current IP address,
the version of the app used in each case,
the current time zone
The collection of this data serves to improve and personalise our services and is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f) DSGVO
3.3.5) Contractual relationship
If a contractual relationship is to be established between the user and the provider, or its content is to be developed or changed, AppMates stores personal data from the user on the basis of Art. 6 para. 1 lit. b) DSGVO, insofar as this is necessary for the implementation of the contract. The user has the option to purchase the PLUS version of the Flatify app as part of a subscription via an in-app purchase. If you decide to purchase the PLUS version, you will be redirected directly to the Apple App Store or Google Play Store via the order button, depending on your operating system.
Here, we transmit the start and end date and, if applicable, the termination date of subscriptions, as well as the reason for termination (e.g. after any revocation). The data for payment processing is collected there directly by the app stores. You can view the privacy statements of the app stores here:
Apple App Store: https://www.apple.com/de/privacy
Google Play Store: https://policies.google.com/privacy
4) Use of web analytics, remarketing and retargeting tools
On the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f) DSGVO, we use various tools or plugins for web analysis, remarketing and retargeting in order to optimise our online presence and to be able to put together more targeted offers for you.
Cookies are used, the IP address is forwarded and/or various types of data are collected and analysed. This includes, for example, the number of visitors to the website, the duration of the visit, the average page loading time and the origin of the visitors.
In detail:
7.1) Google Analytics
We use Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies that enable an analysis of the use of the website by the users. The information generated by the cookie about your use of this website (including your IP address) is usually transmitted to a Google server in the USA and stored there. Flatify/Appmates has activated IP anonymisation by adding the code "gat._anonymizeIp();" to the web pages so that your IP address is shortened beforehand by Google within member states of the EU or in other contracting states of the Agreement on the European Economic Area (so-called IP masking). Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for Flatify and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
Google offers an extension for web browsers (add-on) that can be used to prevent the collection of data by Google Analytics and the processing of this data by Google. https://tools.google.com/dlpage/gaoptout The add-on can be downloaded and installed at your own risk at
For more information, see:
http://www.google.com/intl/de/analytics/privacyoverview.html
(general information on Google Analytics and data protection).
Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law:
7.2) Firebase Analytics
We use Firebase Analytics for the Flatify app. Firebase Analytics is a service of Google Inc. with headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
With the help of the Firebase Analytics service, the interactions of the app's users can be determined. For example, events such as the first opening of the app, uninstallation, update, crash or frequency of use of the app are recorded. Certain user interests are also recorded and evaluated. The information processed by Google Firebase can be used together with other Google services, such as Google Analytics and Google marketing services. The tool uses identifiers such as the Android Advertising ID or the Advertising Identifier for iOS and cookie-like technologies to identify users' mobile devices.
For more information on Google's use of data for marketing purposes, please visit https://www.google.com/policies/technologies/adsGoogle's privacy policy is available at https://www.google.com/policies/privacy If users wish to object to interest-based advertising by Google marketing services, they can use the settings and opt-out options made available by Google at http://www.google.com/ads/preferences nutzen.
Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law:
7.3) Crashlytics
The Flatify app also uses the analytics programme Crashlytics from Fabric, a Google Inc. company based at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Crashlytics provides us with information about unforeseen system crashes or other misbehaviour and thus serves our legitimate interest in constantly improving the app and correcting errors. When an error occurs, the analysis programme collects and transmits information about the device used, the operating system, the mode of operation and version of the app, the time of the crash and the anonymised IP address of the calling device. Further information can be found in the Crashlytics statement at https://try.crashlytics.com/terms/privacy-policy.pdf Google's privacy policy is available at https://www.google.com/policies/privacy.
Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law:
8) Social media plugins
On the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f) DSGVO, we use various social media plugins for web analysis, remarketing and retargeting in order to optimise our online presence and to be able to compile more targeted offers for you.
8.1) Facebook
We use the social plugin of the social network facebook.com. This is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). The plugins can display interaction elements or content (e.g. videos, graphics or text contributions) and are recognisable by one of the Facebook logos (white "f" on a blue tile, the terms "Like", "Like" or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins
When a user calls up a function of this online offer that contains such a plugin, a direct connection is established with the Facebook servers. The content of the plugin is transmitted by Facebook directly to the user's device and integrated into the online offer by the latter. In the process, user profiles can be created from the processed data. We therefore have no influence on the scope of the data that Facebook collects with the help of this plugin and therefore inform users according to our level of knowledge.
By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to his or her Facebook account. If users interact with the plugins, for example by clicking the Like button or posting a comment, the corresponding information is transmitted from their device directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and store his or her IP address. According to Facebook, only an anonymised IP address is stored in Germany.
The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the related rights and settings options for protecting the privacy of users, can be found in Facebook's privacy policy: https://www.facebook.com/about/privacy
If a user is a Facebook member and does not want Facebook to collect data about him/her via this online offer and link it to his/her membership data stored with Facebook, he/she must log out of Facebook and delete his/her cookies before using our online offer. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US site http://www.aboutads.info/choices or the EU site http://www.youronlinechoices.com.
The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.
Facebook is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law:
8.2) Instagram
Functions and content of the Instagram service may be integrated within our online offer. The provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. This may include, for example, content such as images, videos or texts and buttons with which users can make known their liking of the content, the authors of the content or subscribe to our posts.
If the users are members of the Instagram platform, Instagram can assign the call-up of the above-mentioned content and functions to the users' profiles there.
Instagram privacy policy: http://instagram.com/about/legal/privacy
9) Deletion of your data
Flatify speichert personenbezogenen Daten des Nutzers über den Zeitraum der Nutzung der App. Wird der Nutzeraccount gelöscht, werden die E-Mail Adresse, Vorname, das Profilbild und Verknüpfungen zu Drittanbietern endgültig und unwiederbringlich gelöscht.
10) Your rights
Regarding your rights and further questions on the subject of personal data, you can contact us at any time using the contact details given in point 1 above.
10.1) Right to information
You have the right at any time to request information free of charge about your personal data stored by Flatify, its origin and recipients, the purpose of the data processing, the planned duration of the data storage incl. a copy of the personal data that are the subject of the processing (Art. 15 DSGVO).
11.2) Right of rectification
In addition, you have the right to have incorrect personal data corrected or incomplete personal data completed without delay at any time (Art. 16 DSGVO).
11.3) Right to withdraw consent
You have the right to revoke your consent to data processing at any time and with effect for the future, without there having to be a reason for revocation (Art. 7 (3) DSGVO).
11.4) Right to deletion
You have the right to have your personal data deleted immediately if it is no longer necessary for the purposes for which it was collected or otherwise processed, or if you withdraw your consent to lawful processing and there are no other legal grounds for storing it. If you object to the processing and there are no overriding interests for the processing, your data will also be deleted. Finally, the data will be deleted if the processing is inadmissible for other legal reasons (Art. 17 DSGVO).
11.5) Right to restrict processing
You have the right to restrict the processing of your personal data if you dispute the accuracy of your personal data for a period of time that allows us to verify the accuracy.
Restriction also takes place if the processing is unlawful, but you refuse the erasure of your personal data and request restriction of use instead of erasure, we no longer need your personal data for the purposes, but you need it for the assertion, exercise or defence of legal claims, or you had objected to the processing, but it has not yet been determined whether there are legitimate grounds for data storage at Flatidfy that outweigh your interest (Art. 18 DSGVO).
11.6) Right to data portability
You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to transmit it to another controller, provided that the processing is based on consent and the processing is carried out by means of automated procedures (Art. 20 DSGVO).
11.7) Right of objection
You have the right to object at any time to the creation of user profiles and to the processing of your personal data concerned, insofar as the processing is based on Art. 6 (1) lit. e or f DSGVO. Your personal data will no longer be processed unless compelling reasons worthy of protection override your interests, rights and freedoms. If your personal data is used for the purpose of direct marketing, you naturally have the right to object to such processing at any time (Art. 21 DSGVO).
11.8) Right of appeal
You also have the right to complain to a supervisory authority (Art. 77 DSGVO).
12) Validity and timeliness
The privacy policy is currently valid and dated 28.10.2020. Due to the further development of our website, it may become necessary to change this privacy policy. We reserve the right to change the data protection declaration at any time with effect for the future.
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Help & Feedback
support@flatify-app.com
We do Flatify
AppMates UG (limited liability)
Waldstr. 65
76133 Karlsruhe
Germany
Registered in the commercial register
Limited liability company
Register Court: Local Court Mannheim
Commercial register number: HRB 737900
Represented by the Managing Directors
Emil Tomaszewski, Robert Freudenthal
Sales tax ID § 27a UStG: DE335196113
Responsible for the content according to § 55 para. 2 RStV are: Emil Tomaszewski, Robert Freudenthal
Information on dispute resolution
The EU Commission provides a platform for online dispute resolution (OS) at http://ec.europa.eu/consumers/odr However, we are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
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